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At TimeToTale, we respect your privacy and are committed to protecting yours and your loved ones' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our website and any related applications. By using our services, you consent to the practices described in this policy.
1.1. Personal Information Provided by You:
When you use our services, we may collect the following personal information from you:
1.2. Information Collected Automatically
We may collect certain information automatically when you interact with our website, including:
1.3. Information We Collect About You from Third Parties:
We may also collect personal information about you from third parties. For example:
1.4. Cross-Device Tracking:
We may track your browsing activity across different devices and applications to provide a seamless experience. This may involve sharing data such as your browsing patterns and device identifiers with our technology partners.
We take measures to safeguard the personal information we collect. However, no security system is 100% secure. We encourage you to take proactive steps to protect your account and devices. This includes selecting a strong, unique password that is difficult for others to guess and keeping your login credentials confidential. Please note that TimeToTale cannot be held responsible for any lost, stolen, or compromised passwords or any unauthorized activity on your account due to the misuse of your login details.
We use the data we collect to:
3.1. Use of facial images:
Images uploaded for avatar creation are used solely to generate personalized books or illustrations. We do not extract, analyze, or store facial geometry, biometric identifiers, or templates. The images are processed temporarily and are not used for identification, authentication, or profiling. They are discarded after rendering and creating the book. Accordingly, we do not collect or process biometric information under applicable law.
We retain personal data only for as long as necessary to fulfill the services and transactions you request, support essential business operations (such as marketing or customer service), and meet legal, regulatory, or contractual obligations.
The length of time we keep data depends on factors such as the nature of the information and its intended purpose. For example, we may retain data to maintain service functionality, enhance performance, or preserve financial and operational records. We may also retain account details to allow returning users to easily access our services.
If you request to delete your account, we will delete associated personal information unless we are legally required to retain certain data (e.g., for financial, regulatory, fraud prevention, or dispute resolution purposes). In such cases, we retain only the minimum information necessary and store it securely in accordance with applicable laws.
Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from individuals under 18.
If you are a parent or legal guardian and believe your child has provided us with personal data, please contact us at support@timetotale.com.
If we confirm that personal data from a minor was collected without proper parental consent, we will delete that data within seventy-two (72) hours, unless a longer period is required for legal verification or compliance.
6.1. Third-Party Service Providers
We may share your information with trusted third-party vendors and partners who assist us in providing core services, including but not limited to:
6.2. Advertising and Marketing Partners
We may allow advertising and analytics partners to use cookies or similar technologies to deliver personalized advertisements or measure campaign performance. You may opt out of such practices through standard industry opt-out tools.
6.3. Legal Compliance and Protection
We may disclose personal data:
6.4. User-Generated Content
If you submit reviews, testimonials, or comments through our platform, this content may be publicly visible. Please do not share personal information you do not wish to make public.
6.5. Aggregate and De-Identified Data
We may share non-identifiable or aggregated data for reporting, research, or business analysis.
TimeToTale is based in the United States, and your personal information may be processed, stored, or transferred to countries outside of your state, province, or country of residence—including the United States or other jurisdictions where we or our trusted third-party service providers (such as cloud hosting, payment processors, or analytics platforms) operate.
These countries may have data protection laws that differ from those in your jurisdiction. By using our services, you consent to the transfer of your personal information to these countries.
Where required by applicable law, we implement appropriate safeguards to ensure an adequate level of protection for your personal data. These safeguards may include Standard Contractual Clauses (SCCs) approved by relevant regulatory authorities, or contractual obligations requiring our third-party providers to comply with recognized data privacy and security standards.
Regardless of where your data is processed, we will handle it in accordance with this Privacy Policy and ensure your rights are protected under applicable privacy laws.
Depending on your location, you may have the following rights regarding your personal data:
If you are located in the European Economic Area (EEA), United Kingdom, or another region with data protection laws, you may have additional rights under those laws. We do not actively market to residents of the European Economic Area (EEA). However, if you are located in the EEA, we will respect your data rights under the General Data Protection Regulation (GDPR) to the extent applicable.
To exercise these rights, you will be required to verify your identity, and we may request additional information from you to verify your identity. To exercise your rights please contact us at support@timetotale.com.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
Your Rights:
As a California resident, you may have the following rights:
We do not knowingly collect or process any sensitive personal information, such as government identifiers, precise geolocation, or racial/ethnic data, as defined under California Civil Code Section 1798.140(ae).
9.1. Use of Facial Image Data for Personalization Only
As outlined in Section 3.1, TimeToTale temporarily processes facial images solely to generate personalized avatars or books. These images are not stored, shared, or analyzed for facial recognition, identity verification, or biometric profiling. Accordingly, TimeToTale does not collect or process biometric information as defined under California Civil Code §1798.140(ae).
9.2. No Storage or Retention of Biometric Information
To provide personalized content, TimeToTale temporarily processes facial image data through secure third-party providers. This data is used only during the creative generation process and is permanently discarded upon completion. It is never stored, used for identification, or retained for any secondary purpose.
TimeToTale does not extract, derive, or retain facial geometry, templates, or other biometric identifiers. As such, facial image data submitted by users is not considered "sensitive personal information" under the California Privacy Rights Act (CPRA), and TimeToTale remains compliant with applicable U.S. and state privacy laws.
Sale or Sharing of Personal Information:
TimeToTale does not sell your personal information for monetary value. However, we may share limited information (such as cookies or usage data) with advertising or analytics providers to help personalize content. This may be considered "sharing" under California law. You can opt out of this sharing by adjusting your cookie preferences or contacting us directly.
Submitting Requests:
To exercise your California privacy rights, you may:
We will verify your request using information associated with your account or recent interactions. In some cases, we may require additional documentation to verify your identity or authority to make the request.
Authorized Agents:
You may also designate an authorized agent to make a request on your behalf. To do so, you must provide the agent with written permission and verify your identity directly with us.
Cookies are small alphanumeric files that we transfer to your computer's hard drive through your web browser. Some cookies are essential for smooth navigation and interaction with our Services, helping improve your user experience, while others allow us to streamline processes like logging in and tracking your activity on our platform (We currently do not respond to Do Not Track browser signals). Most browsers automatically accept cookies, but you have the option to change your browser settings to block or manage them. Refer to your browser's Help section for guidance on how to prevent new cookies, get notified when cookies are being placed, or disable them altogether. Please note that if you choose to disable cookies, certain features of our Services may not function properly (e.g., maintaining your login session).
10.1. Clear GIFs, Pixel Tags, and Other Technologies:
Clear GIFs, also known as web beacons, pixel tags, or web bugs, are small, invisible graphics that work similarly to cookies but are embedded directly in web pages. We may use these technologies on our Services to monitor user activity, manage content, and gather statistical insights about how our platform is used. Additionally, we and our third-party partners may utilize clear GIFs in HTML emails to assess response rates, track when emails are opened, and determine if they are forwarded to others.
Please note that certain privacy requests—such as deletion of essential personal data or restricting its use—may limit our ability to fulfill your order or provide our services. In such cases, we will inform you of the consequences of your request, including potential suspension or termination of your account or service access, where applicable
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal obligations. Any changes will be posted on this page, and we encourage you to review the policy periodically.
Note: TimeToTale may introduce new features in the future - such as community interactions, real-time avatars, personalized ads, or voice recording for story narration. If these features involve collecting additional personal data, we will provide clear disclosures, obtain necessary consent, and comply with all applicable privacy laws.
If you have any questions, comments, or requests regarding this Privacy Policy or wish to exercise your rights, please reach out to us at support@timetotale.com.